Privacy Policy | Data Protection & Customer Security
At Sauna Luxuries, we prioritize your privacy and security. This privacy policy update details the information we collect, how we use it, and how we protect your data. We are committed to maintaining transparency and ensuring you have control over your personal information.
1. Information We Collect
We gather two types of information to provide you with the best services.
A. Personal Information You Provide
When you use our services, you may provide the following details:
- Name, email address, phone number, and mailing address
- Billing information such as payment method and card details
- Account credentials including passwords and login details
- Communication records from messages and customer service interactions
Note: It is important that your personal information is accurate. Please notify us promptly of any changes.
B. Information Collected Automatically
We also collect certain data automatically when you visit our website.
- Device and browser details like IP address, device type, and settings
- Website activity, including the pages you view, time spent, and your interactions
- Location data, which is an approximate location based on your IP address
You have the option to manage location tracking through your device settings for greater control.
2. How We Use Your Information — Privacy Policy Update
We use the information collected for several key purposes aimed at enhancing your experience.
- To securely process your orders and payments
- To provide responsive customer support and resolve any issues promptly
- To continuously improve the website experience and our services
- To prevent fraud and improve security measures
- To send updates about orders, promotions, and company news (you can opt out anytime)
We want to assure you that we do not sell or rent your information to any third parties under any circumstance.
3. How We Protect Your Data
Protecting your data is a top priority for us. We employ strict security measures.
- SSL encryption is used to safeguard sensitive and personal data
- All transactions are conducted through secure payment gateways
- Access to your data is restricted only to authorized personnel
Moreover, we do not store full payment details internally. Transactions are handled by trusted third-party providers like PayPal, Affirm, and Klarna to add extra security.
4. Cookies & Tracking Technologies
We utilize cookies to enhance your shopping experience significantly. Cookies help improve website performance and analyze how our customers use the site.
You can manage your cookie preferences easily through your browser settings at any time, giving you control over your online privacy.
5. Third-Party Services & Links
Our website may feature third-party services including payment processors and review platforms.
These third-party providers maintain their own separate privacy policies. We are not responsible for how these services manage their privacy practices.
6. Your Privacy Rights
As part of your privacy rights, you can exercise a number of options regarding your personal data.
- Access the personal data we hold about you
- Request corrections, updates, or deletion of your information
- Opt out of marketing communications easily at any time
- Request a copy of your stored data for your records
To exercise these rights, please contact us at support@saunaluxuries.com.
7. Changes to This Privacy Policy Update
We may occasionally revise this privacy policy update to reflect changes in our practices or the law.
All changes will be clearly posted on this page. Continued use of our website means you accept these terms and any further updates.
8. Contact Us
If you have questions or concerns about your privacy, please reach out to us through the following:
Email: support@saunaluxuries.com
Address: 4691 Sandpiper Ln, Hoover, AL 35244
Phone: (+1) 659-234-4414