Privacy Policy | Data Protection & Customer Security

Last Updated: March 4, 2025

At Sauna Luxuries, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we keep it secure.

1. Information We Collect

We collect two types of information:

A. Personal Information You Provide

When using our services, you may provide:

Name, email address, phone number, and mailing address
Billing information (payment method, card details)
Account credentials (passwords, login details)
Communication records (messages, customer service interactions)

Note: Your personal information must be accurate. Please notify us of any changes.

B. Information Collected Automatically

Some data is collected when you visit our website, including:

Device and browser details (IP address, type, settings)
Website activity (pages viewed, time spent, interactions)
Location data (approximate location based on IP)

You can manage location tracking through your device settings.

2. How We Use Your Information

We use collected data to:

Process orders and payments securely
Provide customer support and resolve issues
Improve website experience and services
Ensure fraud prevention and security
Send order updates, promotions, and company news (you can opt out anytime)

We do not sell or rent your information to third parties.

3. How We Protect Your Data

We implement strict security measures, including:

SSL encryption to protect sensitive data
Secure payment gateways for transactions
Restricted access controls for authorized personnel only

We do not store full payment details—transactions are processed through trusted third-party providers like PayPal, Affirm, and Klarna.

4. Cookies & Tracking Technologies

We use cookies to enhance your shopping experience, improve website performance, and analyze usage.

You can manage cookie preferences in your browser settings.

5. Third-Party Services & Links

Our website may include third-party services (e.g., payment processors, review platforms). These providers have separate privacy policies, and we are not responsible for their practices.

6. Your Privacy Rights

You have the right to:

Access your personal data
Request corrections or deletions
Opt out of marketing communications
Request a copy of your data

To exercise your rights, contact support@saunaluxuries.com.

7. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and continued use of our website implies acceptance of the updated terms.

8. Contact Us

For privacy concerns or questions, reach out to:

Email: support@saunaluxuries.com
Address: 4691 Sandpiper Ln, Hoover, AL 35244
Phone: (+1) 659-234-4414