We love our sauna!! It has reached a max temp of 138 degrees after about 75 mins but it is in our basement, so we didn't expect it to warm up fast. The set up took about 2 hours with 2 people but once it was complete, everything worked perfectly. When I reached out to customer service by email, they answered immediately. 100% Recommend!
Hi Allison, thank you for the 5 star review and for choosing Sauna Luxuries. I appreciate the detail on your basement setup and the warm up time. I am glad the installation went smoothly and that everything has been working perfectly. Thank you as well for mentioning our fast email support. Enjoy your sauna, and if you ever want tips to optimize performance in your space, we are here to help.
I asked questions about customer service, installation, & payment plans. I got all my questions answered in less that 1 hour. Great customer service & response time.
This website is so easy to navigate. It really makes it easy to shop for saunas.
Fast Response to my inquiries. Lots of good information to help me as I research the best sauna for me.
Nice website with great products. Good customer service - answered all my sauna questions that I have as I am looking at saunas.
I had a few questions before placing my order and the Sauna Luxuries team was incredibly helpful. They replied super fast and were really knowledgeable about their products. It's clear they care about the customer experience.
I'm definitely impressed with their support and I'm excited to buy soon!