Payment Policy | Secure Transactions & Refunds
Last Updated: March 4, 2025
At Sauna Luxuries, we are committed to providing a seamless and secure payment experience. This Payment Policy explains our accepted payment methods, transaction security, refunds, and financing options.
1. Accepted Payment Methods
We accept the following payment options:
✔ Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
✔ PayPal
✔ Bank Transfers (For high-value orders; contact us for details)
✔ Financing Options (Available through Affirm, Shop Pay, Apple Pay, and Klarna)
All transactions are processed securely using encrypted payment gateways.
2. Payment Processing & Security
- Payments must be fully authorized and cleared before an order is shipped.
- We use SSL encryption and advanced fraud detection systems to protect transactions.
- Unauthorized or suspicious payments may be subject to manual review or cancellation.
3. Refunds & Chargebacks
- Refunds are subject to our Refund and Return Policy
- Refunds are processed to the original payment method within 10 business days after return approval.
- Unauthorized chargebacks may result in account suspension or legal action.
4. Sales Tax & Domestic Fees
- Sales tax is applied based on the shipping destination.
- Customers are responsible for any local duties, VAT, or import taxes where applicable.
🚫 International shipping is not available at this time.
5. Financing & Installment Payments
- Customers who choose financing agree to the terms of our financing partner.
- Late or missed payments may result in additional fees or account restrictions.
6. Contact for Payment Support
📧 Email: reid@saunaluxuries.com
📍 Mailing Address: Sauna Luxuries, 4691 Sandpiper Lane, Hoover, AL 35244
📞 Phone: (659) 234-4414
By completing a purchase on www.saunaluxuries.com, you agree to this Payment Policy.