Payment Policy | Secure Transactions & Refunds
At Sauna Luxuries, we prioritize your protection through a strong and transparent payment security policy. We strive to provide a seamless, secure, and reliable experience for every customer. This Payment Policy details our accepted payment methods, secure transaction processes, refund guidelines, and financing options to maintain your trust and confidence at all times.
1. Accepted Payment Methods
We support multiple payment methods to accommodate your preferences and convenience. Our accepted options include:
- ✔ Credit & Debit Cards, including Visa, Mastercard, American Express, and Discover.
- ✔ PayPal for secure and hassle-free transactions.
- ✔ Bank Transfers available for larger purchases; please contact us to arrange details.
- ✔ Financing Options offered through trusted partners such as Affirm, Shop Pay, Apple Pay, Google Pay, and Klarna.
Each payment is securely processed through encrypted gateways ensuring your data remains protected.
2. Payment Security Policy & Processing
We maintain strict compliance with our robust payment security policy to safeguard your transactions. All payments must be authorized and cleared before shipment.
- We use industry-standard SSL encryption methods to protect data while it is transmitted.
- Our advanced fraud detection systems monitor every transaction closely to prevent fraudulent activities.
- Transactions flagged for suspicious activities may be manually reviewed or canceled to ensure your protection.
Our comprehensive security measures reinforce your confidence in every payment process.
3. Refunds & Chargebacks
- All refunds follow our Refund and Return Policy to guarantee fairness and transparency.
- Refunds will be issued back to the original payment method within 10 business days after return approval.
- Unauthorized chargebacks are taken seriously and may lead to account suspension or legal consequences.
We are committed to clear and fair processes within our payment policies for managing refunds and chargebacks effectively.
4. Sales Tax & Domestic Fees
- Sales tax applies based on the shipping address to comply with applicable jurisdictional laws.
- Customers are responsible for local duties, VAT, or import taxes when relevant.
🚫 International shipping is not available at this time.
5. Financing & Installment Payments
Our payment security policy includes financing options for your convenience. Customers who choose financing agree to terms set by our financing partners.
- Late or missed payments might incur extra fees or certain restrictions on your account.
- Financing choices include trusted services like Apple Pay and Google Pay, which offer flexible installment plans.
6. Contact for Payment Support
If you need help related to your payment security policy, please contact us using these methods:
📧 Email: reid@saunaluxuries.com
📍 Mailing Address: Sauna Luxuries, 4691 Sandpiper Lane, Hoover, AL 35244
📞 Phone: (659) 234-4414
By completing a purchase on www.saunaluxuries.com, you agree to follow this payment security policy, created for your protection and our business integrity.