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Shipping & Delivery Policy

At Sauna Luxuries, we proudly provide free shipping on all products throughout the continental United States. Our detailed sauna shipping policy helps guide you through each brand’s individual shipping terms. These cover order timelines, delivery methods, and cancellation rules, assuring a smooth customer experience.

Free Shipping Guarantee

Our free shipping offer applies to every order shipped within the continental U.S. This gives you peace of mind with no extra delivery fees.
Additionally, free curbside delivery comes with all your purchases. We want to ensure convenient delivery right to your doorstep.
Please note, Medical Saunas are excluded from shipping to Alaska and Hawaii. We regret any inconvenience caused to customers in these locations.

Dundalk Leisurecraft Shipping Policy Overview

Shipping Overview

All Dundalk products, mainly their saunas, benefit from free shipping anywhere in the continental U.S. This saves you sizeable delivery expenses.
We specifically cover the $320 residential delivery charge on sauna orders shipped to home addresses, easing your purchase process.

Cancellation Policy

You retain the option to cancel orders before dispatch from our warehouse, providing flexibility if you change your mind.
Once order processing begins, cancellations incur a 15% restocking fee. This fee covers the handling costs involved.
For custom or built-to-order items, such as specific sauna models, cancellations are prohibited after production starts. These are personalized products.

Shipping Timelines

Most Dundalk saunas ship within 5 to 7 business days. We meet this timeline to ensure prompt order fulfillment.
Made-to-order custom saunas typically require 3 to 4 weeks before shipment, reflecting their craftsmanship and quality tailoring.
Delivery timelines may vary based on your location and manufacturer lead times. We recommend planning accordingly.

Delivery Methods

Standard delivery is via freight carriers using curbside delivery. Be prepared to receive orders at your property’s curbside.

Package Information

Saunas and large products often arrive in several crates. Each product is securely packaged in sturdy boxes to protect contents.
Assist with unloading oversized or heavy items on curbside delivery to prevent damage or injury.

Medical Saunas Shipping Policy

Shipping Overview

Medical Saunas qualify for free shipping within the continental U.S.. This makes top-quality products accessible without shipping fees.
Shipping to Alaska and Hawaii is not available for Medical Saunas due to logistical constraints. We appreciate your understanding.

Cancellation Policy

You may cancel Medical Sauna orders only before they have shipped. After processing, a 15% cancellation fee applies.

Shipping Timelines

Orders generally ship within 3 to 5 business days. We work diligently to dispatch your order swiftly.
Custom or made-to-order Medical Saunas may require up to 4 weeks. Delivery depends on model and selected shipping service, such as DHL near me or UPS shipping.

Delivery Methods

Delivery is conducted curbside via freight carriers. Be ready to receive your product at the curbside of your address.

Package Information

Medical Saunas come securely packed in sturdy boxes. Larger units may arrive in multiple parts. Prepare for curbside delivery accordingly.

Scandia Manufacturing Shipping Policy

Shipping Overview

Every Scandia product enjoys free shipping within the continental U.S.. This adds great value to your purchase.
Shipping to Alaska and Hawaii is not offered for Scandia products.

Cancellation Policy

Cancellations can be made before shipping. Once orders are processed, cancellations face a restocking fee.
Custom sauna kits and made-to-order products cannot be canceled after production starts. Plan your purchase carefully.

Shipping Timelines

Stock products usually ship within 5 to 7 business days. We prioritize fast handling for your convenience.
Custom or made-to-order saunas may take up to 4 weeks to process and ship. This ensures quality results.

Delivery Methods

Delivery is primarily curbside via freight carriers. Ensure you are ready to accept delivery at the curbside location.

Package Information

All Scandia items are packed in sturdy boxes for safe shipping. Larger items may arrive in multiple crates or boxes.
Prepare for curbside delivery and arrange help to unload heavy or oversized pieces safely.

General Shipping Notes for Sauna Shipping Policy

Delivery timelines provided are estimates. Actual times may vary due to location, carrier availability, and product type.
We are not liable for delays caused by freight carriers. However, we assist customers in resolving issues quickly.
Inspect your shipments upon arrival. Immediately document and report any damage for prompt resolution.

Questions About Shipping?

If you have questions regarding your order’s shipping status, delivery fees, or what to expect upon arrival, please contact us anytime.

📧 Email: support@saunaluxuries.com
📞 Phone: 659-234-4414
🌐 Website: www.saunaluxuries.com

Last Updated: April 1, 2025